Coral Gables operates under a commission/manager form of government and is well known for its active and involved citizenry. The Communications Manager is responsible for directing, managing, supervising, and coordinating all activities and operations of the City of Coral Gables 911 Dispatch and Communications Center. This position oversees and directs all supervisory and non-supervisory communications personnel in the Communications Section within the Police Department. This position is also responsible for managing the Public Safety Answering Point (PSAP), Enhanced 911, radio dispatch, computer aided dispatch, state and national teletype systems. Work involves leading, planning, organizing, managing, coordinating, directing, developing and implementing policy and operational procedures, and evaluating results, activities and personnel of the 911 Dispatch and Communications Center. The 911 Dispatch and Communications Center is responsible for providing accurate information and prompt service to the general public as well as providing communications services to police, fire and EMS personnel.
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