Employee Experience Manager

Full time
miami 01/08/2017   Full time 20$/h

Key Responsibilities

Pre-move (2017)

  • Partner with Employee Experience leadership (EELT) to define ‘best in class’ office culture in order to build a road map for 3, 6 and 12 months
  • Support Employee Experience leadership team (EELT) to create pre and post office move plans and communication strategies
  • Take leadership in translating strategies into operational delivery plans, gain buy-in from broader leadership group and execute on plans
  • Collaborate with facilities, IT and HR groups to engage them with the office move; provide support and guidance on how these departments can support their business groups with the move
  • Manage all diagnostics (employee surveys / outputs) and provide recommendations to feed into the planning / roll out leading up to the move – drive a continuous feedback loop between employee populations and EELT
  • With EELT, define short and long term employee group requirements (Green Team, Social Committees, Wellness Groups); build engagement plan to bring these groups together

    Post-Move (2018)
  • Work as part of the HR team, but partner closely with Operations to review, revise and continue to deliver on the road map set out in the pre-move phase
  • Establish a communications infrastructure within the Operations team, identifying vehicles and methods to keep team members informed and engaged and drive business results
  • Manage employee groups; ensure that they create and deliver on the goals on the employee group – drive feedback loop between employee groups and employees
  • Oversee the facilitation of programs (i.e., Healthy Week, Engaging with ERGs, Career Week, and other employee events)
  • Work closely with Corporate Communications and support this communications team to align the communications channels and messages to the overall Employee Experience road map -- channels include digital signage, in-house channels, apps and other digital methods of communication
  • Provide guidance and direction on internal events
  • Create and maintain overall employee experience calendar that unites people members across teams, departments and locations, and energizes company culture
  • Build on our existing feedback channels and surveys in order to maintain an open and fluid effective feedback culture; create and/or edit tools, training materials and resources to help partners and leaders successfully build action plans based on survey results
  • Ensure development space is managed to effectively align with culture agenda

Basic Qualifications

  • Bachelor’s Degree required
  • Minimum of seven years of progressive experience in operations, Human Resources, or related function

    Eligibility Requirements
  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #: 35441BR)
  • Must be willing to work in Hialeah/West Miami-Dade, FL
  • Must have unrestricted work authorization to work in the United States