When assigned to outbound campaigns:
Make outbound customer service calls including but not limited to:
Inbound call responsibilities assigned based on alignment with seasonal and other business demands:
Answer inbound calls and provide excellent customer service related to new or existing orders including but not limited to order status, payments, shipment tracking, invoices, products and/or services questions, personalized orders, account status
Manage every call for immediate resolution of the customer request whenever possible
Excellent verbal and written communication skills with proper diction and grammar
Fill in the fields and attach a resume or cover letter. Do not forget to mention why you are a good fit for the position. We will notify the employer.