Customer Service Coordinator

Full time
20$/h
ft-Lauderdale 02/08/2017   Full time 20$/h

Essential Duties and Responsibilities

  • Receive and confirm receipt of homeowners' requests
  • Make initial contact with homeowners and schedule inspection appointments
  • Evaluate homeowner's repair issues to determine if they are warrantable items. Communicate effectively if they are not warrantable items
  • Schedule and manage required repairs
  • Develop and maintain good rapport with contractors and ensure quality work
  • Deal with the customer and subcontractors on a daily basis to assure that the customer's concerns are addressed in a timely and professional manner

 Qualifications

 Education and/or Experience

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Must have a vehicle, a valid driver's license and be willing to travel.
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