Full time
boca-raton 03/08/2017   Full time 20$/h
Primary responsibility is to create a welcoming environment and positive first impression for visitors as well as those contacting the organization.  This position serves as the first point of contact with vendors, physicians and the general public and provides assistance to individuals by responding to routine questions; providing general information; answering the main telephone line; and performing clerical duties such as data entry, collating documents, coordinating catering orders, etc.  
Position type and Hours:
This is a full-time position, with weekly overtime due to specific physician scheduling requirements.  The hours are approximately Monday and Friday, 7:45 – 5:30; Tuesday – Thursday 8:30 – 5:30.  
Candidate Summary:
The qualified candidate will have excellent communication skills; is service oriented and creates a friendly environment. Must demonstrate patience, excellent listening skills, and a collaborative nature willing to assist others.  The role requires the ability to exhibit good judgment and initiative as circumstances dictate.  Ability to manage multiple tasks, while maintaining a professional, calm demeanor in response to requests, interruptions and visitors.  Must be a self-starter and able to work effectively under limited supervision.
Essential Duties and Responsibilities - Other duties may be assigned.  
Reception duties:
1. Arrives timely to prepare the office and reception area for each day and ensures waiting area is neat and in order. 
2. Greets visitors in a professional, friendly and hospitable manner and identifies nature of visit and contacts the appropriate staff member 
3. Answers main telephone line and assists the caller or directs the call to the appropriate staff member as guidelines direct. If not available, uses electronic means to notify appropriate party, or places call into appropriate voice mail.
4. Ensures the company’s visitor access log is completed and provides appropriate visitor badges, based on visitor policy.
General office responsibilities and departmental assistance:
1. Provides clerical/administrative assistance to various corporate teams, including HR and Marketing.   Assists with projects as requested.
2. Assists HR department with invoice reconciliation and ordering and maintaining records for company supplies and collateral.
3.  Assists with other related clerical duties such as recruitment correspondence, interview coordination, etc. 
4. Supports various departments as needed for catering requests, coordinating lunch orders and research of offsite meeting venues.
This job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possess a high school diploma or equivalent (GED) and a minimum of three years relevant experience in customer service, reception or office support responsibilities in a medium-sized organization.  Additional college coursework or degree is preferred.
• Must possess strong organizational skills and be able to perform effectively with minimum supervision.  
• Demonstrates excellent interpersonal skills with an ability to establish rapport easily with visitors, employees and callers.
• Excellent communicator, with ability to interact professionally with individuals at all levels. 
• Must possess basic telephone skills and computer skills in Microsoft Office applications, including Outlook, Word, and Excel.