General Manager

Full time
bocaraton 04/08/2017   Full time 20$/h

A General Manager with Embassy Suites Hotels is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with "More Reasons to Stay®," offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager's Receptions every evening. Embassy Suites' bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.

Embassy Suites is one of Hilton Worldwide's ten market-leading brands. For more information visit 

If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels. 

Property Details:


Welcome to our beachfront resort destination between Boca Raton and Ft. Lauderdale. Embassy Suites by Hilton Deerfield Beach Resort & Spa is one of the best Deerfield Beach hotels on Florida’s Gold Coast. Our hotel has received a 4-Diamond rating for the past three years. Enjoy two miles of Florida's white sand beaches, accessible from our walkway. This resort near Delray Beach is 18 miles from Ft. Lauderdale International Airport and 23 miles from Palm Beach International Airport.


Join us at BT's Oceanfront restaurant for a free made-to-order breakfast. Savor a custom omelet with coffee and ocean views. Enjoy a cocktail* and snacks at our complimentary Evening Reception. The kids will enjoy our tropical heated pool or wading in the Atlantic, just steps from the resort in Deerfield Beach. Relax with an aromatherapy bath or massage at our Spa950. The 3,300 sq. ft. spa includes a full-service salon.


Maintain your workout routine at our 24-hour fitness center, equipped with leading-edge cardio and balance equipment as well as resistance training options. Host a business meeting, reception, or wedding in one of our seven meeting and event spaces.


Reserve one of our 244 spacious two-room, two-bathroom suites with private bedrooms and separate living areas. Select the deluxe oceanfront suite with wraparound balconies or an ocean view suite overlooking the tropical pool and Atlantic for your Florida vacation or wedding night at this Deerfield Beach hotel.



  • Oceanfront suite resort destination located half a mile south of Boca Raton
  • BT's Oceanfront Restaurant and Lounge with indoor and covered patio dining
  • 7 event rooms and patios for receptions, events, and weddings
  • Tropical heated pool area overlooking the beach
  • Spa950, a full-service spa and salon
  • Voted Best Weekend Getaway - 2013 by the New Times Broward-Palm Beach

What will I be doing?

As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
  • Ensure guest and team member satisfaction
  • Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
  • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
  • Serve as primary liaison with hotel owners and corporate entities